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Refunds and cancellation

The Launch Plan is a one-off purchase, not a subscription. There is nothing to cancel and nothing that renews.

Your rights come first

Nothing on this page limits the consumer guarantees you have by law. In Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, and you are entitled to a remedy if what you receive is not as described, is not fit for purpose, or is not of acceptable quality. If you are buying from elsewhere, any mandatory consumer rights where you live apply in the same way. Where this page and those rights disagree, those rights win.

What you are buying, plainly

A personalised launch plan hosted on this site, which is added to and corrected as Forever changes. At the founding price some sections are visibly incomplete. The sales page shows section-by-section status, generated from the plan itself, so you can see exactly what is finished before you pay. That disclosure is the deal: the discount exists because the plan is unfinished.

When we will refund you

We will refund in full, no questions asked, if you ask within 14 days of purchase and the plan has not yet been useful to you. We will also refund at any point if a section you paid for is not delivered, or if what you received is materially different from what the sales page described.

How to ask

Email hello@dingsixty.com with the address you bought with. We aim to reply within [X] business days and to process an approved refund within [X] business days, back to the original payment method.

If we cannot deliver

If Ding Sixty stops operating before 4 November 2026, everyone who has paid is refunded in full. If it stops afterwards, we will say so and refund on request for any section still outstanding.